Help and support

Email admin@levier.co.za. Please include your account email and, if it is about a listing or a person, a link or name so we can find it.

Response times. Reports are reviewed within 24 hours; general enquiries within 2 business days.

You need to be signed in to send a report from the website or the app. If you cannot sign in, email us at admin@levier.co.za instead.

On the website

• Listing: open the listing and choose Report at the top of the page.
• Seller: open the seller's profile and choose Report. Each review also has a Report option.
• Messages: open the conversation, then use the menu in the conversation header to report the conversation, or the menu on a single message to report that message.

In the iOS app

• Listing or seller: open it and use the More (three dots) menu to choose Report.
• Messages: use the menu in the conversation to report it, or press and hold a message to report that message.

Choose the reason that fits best and add detail if you can. Our team reviews every report and may remove content or restrict accounts that break the Acceptable Use Policy or the Terms of Service.

Blocking stops a person messaging you and hides their listings from you. They are not told that you blocked them. If you take part in a shared business inbox, blocking from it applies to your whole business.

• Website: use the menu in a conversation header, or the Block button on a seller's profile.
• iOS app: use the menu in a conversation or on a seller's profile.
• Unblock or review your list: open your Account page on the website, or Profile in the app, and choose Blocked users.

• Website: go to your Account page, choose Delete my account, type DELETE to confirm, then confirm.
• iOS app: open the Profile tab, scroll to the bottom and choose Delete my account, then follow the steps.

Deleting removes your personal details, hides any listings you have, and permanently disables sign-in. It cannot be undone. See our Privacy Policy for how personal information is handled.

If you cannot sign in, email admin@levier.co.za from the address on the account.

• Terms of Service
• Privacy Policy
• Acceptable Use Policy
• Cookie Policy