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Legal

Accessibility Statement

Last updated: 21 June 2026

1.

Our Commitment

SHAKE International, operated by LEVIER (Pty) Ltd, is committed to ensuring that our platform is accessible to all users, including people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as published by the World Wide Web Consortium (W3C), and to meet the requirements of the Americans with Disabilities Act (ADA) as they apply to web-based services.

2.

Measures We Take

To support accessibility, SHAKE International takes the following measures:

  • Include accessibility as part of our development and design process
  • Use semantic HTML elements to convey structure and meaning
  • Provide sufficient colour contrast between text and backgrounds
  • Ensure interactive elements are keyboard-navigable and focus-visible
  • Use ARIA labels and roles where native HTML semantics are insufficient
  • Ensure form inputs have associated labels
  • Provide text alternatives for non-decorative images
  • Design responsive layouts that adapt to different viewport sizes and zoom levels
3.

Known Limitations

While we aim for full WCAG 2.1 AA conformance, some areas of the platform may not yet fully meet all guidelines. Known limitations include:

  • Some third-party embedded content (such as mapping components) may have accessibility constraints outside our direct control
  • Complex interactive filters and sliders may present challenges for certain assistive technologies
  • Some user-generated listing content (images uploaded by sellers) may lack descriptive alt text

We are actively working to address these limitations and improve conformance across the platform.

4.

Assistive Technologies

SHAKE International is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
  • Keyboard-only navigation
  • Browser zoom up to 200% without loss of content or functionality
  • High-contrast display modes
  • Speech recognition software
5.

Feedback and Contact

We welcome feedback on the accessibility of SHAKE International. If you experience barriers to access, or if you require content in an alternative format, please contact us:

Email: admin@levier.co.za
Subject line: Accessibility Feedback

We aim to respond to accessibility enquiries within 5 business days. If you are not satisfied with our response, you may contact the relevant disability rights authority in your jurisdiction.

6.

Third-Party Content

SHAKE International integrates third-party services including payment processing (Paystack), mapping functionality, and cloud infrastructure (Supabase, Vercel). We cannot guarantee the accessibility of content or interfaces provided by these third parties, but we endeavour to select and configure them in a way that minimises accessibility barriers.

7.

Formal Complaints

If you are located in the United States and believe your ADA accessibility rights have been violated, you may file a complaint with the U.S. Department of Justice Civil Rights Division or contact the relevant federal agency. We encourage you to contact us first so we can attempt to resolve the issue directly.

If you are located in South Africa, accessibility rights relating to digital services may be addressed through the South African Human Rights Commission at sahrc.org.za.

8.

Updates to This Statement

This statement is reviewed annually or following significant changes to the platform. We are committed to making ongoing improvements to ensure our platform remains accessible to all users.

SHAKE International | LEVIER (Pty) Ltd | South Africa